Our focus is on sustainability. Our watches aren't made from just any wood. We source only reclaimed material from all over the world.

Reclaimed: Material that has been repurposed in one way or another.

There are no extra trees being cut down to make our designs.

We are partnered with OneTreePlanted. Your purchase of a watch plants five trees.

A thank you note with how many trees you planted will arrive with your watch.

At the end of each month, we post on our Instagram exactly how many trees we planted and where those trees were sent! (Via a tree certificate from OneTreePlanted)

We Offer a Lifetime Warranty on all of our watches.

What does this Lifetime Warranty cover?

This Lifetime Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

We will replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

We will either repair the Product at no charge, using new or refurbished replacement parts.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from us last a lifetime.

What does this Warranty not cover?

This Lifetime Warranty does not cover any problem that is caused by:
conditions, malfunctions or damage not resulting from defects in material or workmanship

What do you have to do?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. 

How will shipping costs work?

If you live within the U.S we ask that you pay the shipping to get the product back to us. As a small business we do our best but we can't afford to cover some costs. However when shipping your replacement or fixed product, we will cover the shipping back to you.

How will shipping costs work outside of the U.S?

Customer will need to pay to ship the watch back to us and we will cover the shipping for the replacement watch

We want you to be 100% satisfied with your watch. We offer a 14 day window after your purchase where if you aren't happy with your watch you can return it for a full refund! Email us at info@mambawatches.com 

We reserve the right to not accept a return.