FAQs

Q: How long does it take to ship my order?

A: Processing your order will take 12 to 24 hours and then shipping is 3-5 business days!

Q: Is it safe to get my watch wet?

A: Our watches are considered spash proof! If it gets wet from the rain, a splash from washing your hands or any other light water contact will be fine! Simply dry your watch as soon as possible. NEVER SUBMERGE YOUR WATCH UNDER WATER

Q: If your watches are made from wood how is that helping the earth?

A: Our watches are made from reclaimed wood, along with that every purchase plants a tree in honor of the watch we sell!

Q: Do you plant the trees yourself?

A: We don't plant the trees ourselves however we are partnered with an awesome company called OneTreePlanted. 

Q: Are your watches made in the US?

A: Sadly they aren't, there currently aren't any manufacturers who can handle our watches! Our watches are designed and shipped within the US but made overseas. We work closely with our manufacturer to make sure the factory conditions are satisfactory and working conditions are safe and up to standard. 

Q: Will you ever manufacture in the US?

A: As Mamba continues to build and grow we would love to start a manufacturing company here locally! We are growing one step at a time!

Q: When was Mamba founded?

A: MambaWatches was created in March of 2019.

Q: My watch arrived damaged is there anything I can do?

A: We quality check every watch! Sometimes a mistake can slip through or an incident can occur during shipping. Please email us within 14 days of your package being delivered and we will take care of you!